At rt555, protecting your personal data is a core responsibility — not an afterthought. This Privacy Policy explains exactly what information we collect from Indonesian players, why we collect it, how we protect it, and what rights you hold over your own data.
Six foundational principles guide how rt555 handles every piece of personal data entrusted to us by our players across Indonesia.
Every data transmission between your device and the rt555 Platform is encrypted using industry-standard 256-bit SSL/TLS protocols. Your login credentials, payment details, and personal information are never transmitted in plain text.
rt555 collects only the personal data that is strictly necessary to operate your account, process transactions in IDR, verify your identity under KYC requirements, and comply with our legal obligations. We do not harvest data speculatively.
rt555 does not sell, rent, or trade your personal data to third-party marketing companies. Data sharing with external parties is limited strictly to service providers required for Platform operations and regulatory compliance.
You have the right to access, correct, and request deletion of your personal data at any time by contacting our support team. rt555 responds to all verified data requests within 30 calendar days of receipt.
rt555 uses cookies solely to maintain your session, remember your preferences, and analyse aggregate Platform performance. We do not use third-party advertising trackers or cross-site behavioural profiling cookies.
Personal data is retained for no longer than is necessary for the purpose for which it was collected. Account data is retained for a minimum of five years following account closure to satisfy anti-money-laundering and record-keeping obligations.
This Privacy Policy applies to all personal data processed by rt555 in connection with the operation of the Platform at https://rt555.pro and all associated services. By registering an account or continuing to use the Platform, you acknowledge that you have read, understood, and agree to the data practices described in this Policy. If you do not agree, please discontinue use of the Platform and contact us to close your account.
rt555 is committed to handling your personal information responsibly, transparently, and in a manner consistent with internationally recognised data protection principles. This Policy is written in plain English so that every player — whether based in Jakarta, Surabaya, Bali, Medan, or anywhere else across Indonesia — can clearly understand how their data is used.
In this Privacy Policy, the following terms carry the meanings set out below unless the context expressly requires otherwise.
| Term | Meaning |
|---|---|
| "rt555" / "we" / "us" | The operator of the Platform at https://rt555.pro and all associated services. |
| "Platform" | The rt555 website, mobile-optimised browser interface, and all gaming and betting services accessible via a registered account. |
| "Player" / "you" | Any natural person who registers or uses an account on the Platform. |
| "Personal Data" | Any information that identifies or could reasonably identify a living natural person, directly or indirectly — including name, email address, national identity number, IP address, and financial account details. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, disclosure, transfer, deletion, or destruction. |
| "KYC" | Know Your Customer — the identity verification and age verification procedures conducted by rt555 before processing withdrawals or as required by internal risk assessment. |
| "Third Party" | Any natural or legal person other than the Player or rt555, including service providers, payment processors, and technology partners. |
rt555 collects the following categories of Personal Data from players. We collect only what is necessary to deliver a secure, compliant, and high-quality experience on the Platform.
2.1 Identity & Contact Data
2.2 Financial & Transaction Data
2.3 Technical & Usage Data
2.4 Communications Data
2.5 Responsible Gaming Data
3.1 Directly From You. The majority of your Personal Data is provided directly by you when you register an account, complete the KYC verification process, make a deposit or withdrawal, redeem a promotion, or contact our support team.
3.2 Automatically During Platform Use. When you access the Platform, our servers automatically log technical data including your IP address, device identifiers, browser information, session timestamps, and in-Platform activity such as games played and bets placed. This data is collected using server logs and first-party cookies (see Section 7 for cookie details).
3.3 From Payment Processors. When you initiate a deposit or withdrawal, our payment processing partners (which operate the bank transfer and e-wallet gateway infrastructure) may share transaction confirmation data and basic account-holder name information with rt555 to allow us to match incoming payments to your Wallet and to perform fraud screening.
3.4 From Identity Verification Partners. During KYC verification, rt555 may use a third-party identity verification service to validate the authenticity of the documents you submit. These partners process your identity document image and return a verification result to rt555; they do not retain your documents beyond the verification session unless required by their own legal obligations.
3.5 From Publicly Available Sources. rt555 may cross-reference publicly available information (such as national sanction lists or politically exposed person databases) as part of its anti-money-laundering compliance programme. This is not used for marketing purposes.
rt555 processes your Personal Data only where a legitimate legal basis exists. The table below summarises the primary processing activities, their purposes, and the corresponding legal basis.
| Processing Activity | Purpose | Legal Basis |
|---|---|---|
| Account Registration | Create and manage your Player account; enable access to Platform services. | Performance of contract |
| KYC Verification | Confirm your identity, verify that you are aged 21 or over, and comply with anti-money-laundering obligations. | Legal obligation |
| Payment Processing | Process IDR deposits and withdrawals via local Indonesian payment channels. | Performance of contract |
| Fraud & Security Monitoring | Detect, investigate, and prevent fraudulent activity, account compromise, and bonus abuse. | Legitimate interest |
| Customer Support | Respond to and resolve your support requests and complaints. | Performance of contract / Legitimate interest |
| Responsible Gaming Tools | Apply and honour self-imposed limits, cooling-off periods, and self-exclusion requests. | Legal obligation / Vital interests |
| Platform Improvement | Analyse aggregate usage patterns to improve Platform performance, game selection, and user experience. | Legitimate interest |
| Promotional Communications | Send you relevant promotions, bonus offers, and seasonal campaigns (e.g., Idul Fitri, Ramadhan, Indonesian Independence Day promotions) by email, where you have opted in. | Consent |
| Record Keeping | Maintain transaction and account records for the legally required minimum retention period. | Legal obligation |
4.1 Withdrawing Consent. Where processing is based on your consent (for example, receiving promotional emails), you may withdraw that consent at any time by updating your communication preferences in your Account settings or by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
rt555 does not sell your Personal Data to third parties. We share Personal Data only in the limited circumstances described below, and only to the minimum extent necessary for the relevant purpose.
5.1 Payment Processors. We share the financial details and identity information necessary to execute your deposit and withdrawal instructions with our licensed payment processing partners, which operate the Indonesian bank transfer and e-wallet gateway infrastructure (including services supporting BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, and LinkAja). These partners are contractually bound to process your data only for the purpose of executing the specific transaction.
5.2 Identity Verification Providers. During KYC, your identity document images and associated metadata are shared with our third-party verification partner solely for the purpose of returning a pass/fail verification result. These partners operate under contractual data processing agreements with rt555.
5.3 Technology & Infrastructure Providers. rt555 uses third-party providers for cloud hosting, database management, email delivery, live chat infrastructure, and Platform security monitoring. These providers process Personal Data solely as data processors acting on rt555's documented instructions and are not permitted to use your data for their own purposes.
5.4 Game Studio Partners. Certain live casino and RNG game titles on the Platform are supplied by licensed third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft. Where a player's session data (such as bet amounts and round results) is processed by a game studio's servers, that processing is governed by the studio's own data security certifications and by the contractual terms between rt555 and the studio. No additional personally identifiable information beyond your anonymised player session token is transmitted to game studios.
5.5 Legal & Regulatory Disclosure. rt555 may disclose your Personal Data to law enforcement agencies, regulatory authorities, or courts where required to do so by applicable law, by a valid legal order, or where rt555 reasonably believes that disclosure is necessary to prevent harm, enforce its Terms & Conditions, or protect the rights of rt555 or third parties.
5.6 Business Transfers. In the event of a merger, acquisition, restructuring, or sale of all or part of rt555's business, your Personal Data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and the privacy practices of the successor entity by prominent notice on the Platform no less than 30 days before the transfer takes effect.
6.1 Cross-Border Processing. As an internationally operated Platform, rt555 may process or store Personal Data on servers located outside Indonesia. Where such cross-border transfers occur, rt555 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Privacy Policy.
6.2 Safeguards. Transfers of Personal Data to third-party service providers located in other countries are governed by contractual data processing agreements that impose data protection obligations on the recipient equivalent to those rt555 applies internally. Where a transfer involves a jurisdiction with a lower baseline level of data protection, rt555 implements additional contractual or technical safeguards as appropriate.
6.3 Your Acknowledgement. By using the Platform, you acknowledge that your Personal Data may be transferred to, stored in, and processed in countries outside Indonesia as described in this Section. rt555 takes all reasonable steps to ensure that such transfers are conducted securely and lawfully.
7.1 What Are Cookies. Cookies are small text files placed on your device when you visit the Platform. They allow the Platform to recognise your device on subsequent visits, maintain your session state, remember your language and display preferences, and collect aggregate analytics data.
7.2 Types of Cookies rt555 Uses. The following categories of cookies are deployed on the Platform:
7.3 Cookies rt555 Does Not Use. rt555 does not deploy third-party advertising cookies, social media tracking pixels, cross-site behavioural profiling technologies, or any persistent identifier that tracks your activity outside the rt555 Platform.
7.4 Managing Cookies. You can control and delete cookies through your browser settings. Instructions for managing cookies in popular browsers are available via those browsers' support pages. Note that disabling strictly necessary cookies will impair your ability to log in and use the Platform.
7.5 Do Not Track. Some browsers transmit a "Do Not Track" signal. The Platform currently does not alter its data collection practices in response to Do Not Track signals, as no universally accepted standard for their interpretation has been established. rt555 will revisit this position as standards evolve.
8.1 Technical Safeguards. rt555 implements the following technical security measures to protect your Personal Data against unauthorised access, disclosure, alteration, or destruction:
8.2 Organisational Safeguards. All rt555 staff and contractors with access to Personal Data are subject to binding confidentiality obligations. rt555 maintains internal data protection policies and provides regular training to staff on data handling best practices and incident response procedures.
8.3 Data Breach Response. In the event of a confirmed Personal Data breach that is likely to result in a risk to your rights and interests, rt555 will notify affected players without undue delay, describing the nature of the breach, the categories of data affected, and the remediation measures taken. rt555 will also notify relevant regulatory authorities as required by applicable law.
8.4 Your Responsibility. The security of your Account also depends on your own actions. You are responsible for keeping your login credentials confidential, logging out from shared devices, and notifying rt555 immediately at [email protected] if you suspect unauthorised access to your Account.
9.1 Retention Principles. rt555 retains Personal Data for no longer than is necessary to fulfil the purpose for which it was collected, subject to the minimum retention periods required by applicable law and our licensing obligations.
9.2 Retention Periods. The following retention schedules apply:
9.3 Secure Deletion. When Personal Data reaches the end of its applicable retention period, rt555 securely deletes or anonymises it using industry-standard data destruction methods, such that it cannot be reconstructed or linked back to an identifiable individual.
rt555 respects and upholds your rights as a data subject. The following rights are available to all registered Players. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request", including your registered username and a description of the right you wish to exercise. rt555 will respond within 30 calendar days of receiving a verified request.
10.1 Identity Verification for Rights Requests. To protect your Personal Data from unauthorised disclosure, rt555 will verify your identity before processing any data rights request. We may ask you to confirm your registered email address, account username, and — where the request involves sensitive data — provide a copy of your identity document.
10.2 Limitations. Certain rights are not absolute. rt555 may decline or limit a rights request where fulfilling it would conflict with our legal obligations (for example, the mandatory anti-money-laundering retention periods described in Section 9), or where the request is manifestly unfounded or excessive. rt555 will explain the reason for any refusal in writing.
11.1 Strict 21+ Policy. The rt555 Platform is intended exclusively for adults aged 21 years and older. rt555 does not knowingly collect Personal Data from persons under the age of 21. By registering an account, you represent and warrant that you are at least 21 years of age.
11.2 Discovery of Under-Age Data. If rt555 discovers that Personal Data has been collected from a person under the age of 21, all such data will be deleted immediately and the relevant account closed. If you are a parent or guardian and believe that a minor has created an account or provided personal information to rt555, please contact us immediately at [email protected] with the subject line "Under-Age Account Report" and we will take immediate action.
11.3 Parental Controls. We encourage parents and guardians to monitor the online activities of minors in their care and to use available parental control tools to prevent access to online gambling platforms.
12.1 Right to Update. rt555 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or Platform functionality. The effective date at the top of this page will be updated whenever a material change is made.
12.2 Notification of Changes. Where a change is material — meaning it significantly affects how we collect, use, or share your Personal Data — rt555 will notify registered Players by email and/or by a prominent in-Platform notice at least fourteen (14) days before the change takes effect.
12.3 Continued Use. Your continued use of the Platform after the effective date of a revised Privacy Policy constitutes your acknowledgement of and agreement to the updated terms. If you do not accept the revised Policy, you must stop using the Platform and contact [email protected] to close your account and withdraw your verified balance.
12.4 Version Archive. Players may request a copy of previous versions of this Privacy Policy by contacting our support team. rt555 maintains an internal archive of all previous versions with their effective and superseded dates.
If you have any questions, concerns, or complaints about this Privacy Policy or the way rt555 handles your Personal Data, please contact our support team through the channel below. All privacy-related enquiries are handled by staff trained in data protection procedures.
For questions about your account security or to report suspected unauthorised access, please also use the email address above and mark your message as urgent. Our security team operates around the clock.
For frequently asked questions about registration, payments, bonuses, and account management, please visit our FAQ page. For information about our responsible gaming tools and self-exclusion options, please visit the Responsible Gaming page.
Your personal data is protected by 256-bit SSL encryption, strict KYC controls, and a team dedicated to keeping your account secure. Ready to get started?